Frequently Asked Questions
Why are your pretzels shaped differently?
We proudly serve Philadelphia-style pretzels, an American twist on the Bavarian classic. Each pretzel is hand-twisted into an elongated figure-eight shape and squished against one another into a row of 5 pretzels for baking. The unique shape allows us to bake large quantities at a time with maximum efficiency.
How early should I place my order for a party tray, custom shape, or catering order?
The simple answer is it’s never too early! Many times, we can accommodate orders with less notice, but please keep in mind that on our busiest days such as Oktoberfest season, holidays, and big sporting events keep our team very busy. Pre-ordering helps us ensure your pretzels are hot and ready at the exact time you want to pick them up.
We do our best to accommodate every single order, even at the last minute. However, if you have an event coming up, here’s some general guidance:
For delivery orders and large catering orders serving 100 people or more we appreciate at least 1 weeks’ notice.
For custom shape orders, we appreciate at least 2 days’ notice.
For orders like a party tray or 100 nuggets, even an hour’s notice helps us out.
What custom shaped pretzels can you make?
Here are a few popular shapes to get your creative juices flowing. Have a specific idea in mind? Email us at info@kcpretzelboys.com or give us a call at 913-831-8955. Also check out our photo gallery for more inspiration!
Birthdays: birthday cake, animals, superhero logos, cartoon characters, movie characters, dinosaurs, cars, trains, "HAPPY BIRTHDAY", age number (for example "30")
Sports: baseball, football, soccerball, basketball, volleyball, logos
Weddings/Engagement/Showers: wedding rings, monogram letters, hearts, bachelorette party themes
Baby Showers/gender reveal: stork, gender symbols, "BABY BOY/GIRL"
Graduations: "CLASS OF 2024", school mascot or logo, graduation cap
Just for fun: company logos, names, pineapple, emojis, mustaches, "THANK YOU", "CONGRATULATIONS"
Christmas/Holiday: snowman, snowflake, Christmas tree, reindeer, Santa, wreath, gingerbread man, dreidel, menorah
Halloween: pumpkin, jack-o-lantern, skull, ghost, spiderweb
Valentine's Day: hearts, "I LOVE YOU", "BE MINE", "XOXO"
St. Patrick's Day: Shamrock, rainbow
New Years Eve: party hat, champagne bottle, year "2024"
Easter: egg, bunny, flower, cross
4th of July: firework, star, "USA"
How long do the pretzels stay fresh?
Our pretzels are best enjoyed fresh! We recommend picking up your pretzels as close to serving time as possible. Generally, the softies will be best eaten within 8 hours from their bake time and the pretzel nuggets will be best eaten within 4 hours from their bake time.
Our pretzels taste great at room temperature but you can also reheat them prior to serving: Place pretzels on a cookie sheet, bake for 3 minutes at 450°. Be careful not to overheat.
If you plan to keep pretzels overnight, freeze in paper bags. Reheat frozen nuggets at 350° for 4-5 minutes. Reheat frozen softies at 350° for 7 minutes.
How do I keep the pretzels warm?
We do not recommend trying to keep the pretzels warm or keeping them on a heat source as this will dry them out. Like most other baked goods such as bagels and cookies, the pretzels will taste great at room temperature. You can also reheat them before serving: Place pretzels on a cookie sheet, and bake for 3 minutes at 450°. Be careful not to overheat.
Do you offer Delivery?
Email us at info@kcpretzelboys.com to see if we can offer delivery for your event. Delivery rate varies are based on delivery distance.
We do partner with DoorDash, Uber Eats, Grubhub, Toast & ChowNow.
Do you deliver after hours for late night snacks at weddings and other events?
We love providing late night snacks! Since we are only open until 6pm, we bake the pretzels at the very end of the night for maximum freshness. Then we box them up and close up the shop before delivering, so the pretzels will arrive somewhere around 7pm. We typically drop them off with the main caterer or wedding coordinator, who can then set them out at whatever time you’d like for your guests.
Email us at info@kcpretzelboys.com for more information.
Do you have gluten-free pretzels?
Unfortunately, we do not offer gluten-free pretzel as there is too much cross contamination in our bakery.
Is your bakery nut-free?
Yes, we are proud to be a nut-free bakery!
Are your pretzels vegan or dairy-free? Do you use butter or eggs?
Our pretzels contain a small amount of whey protein. 1 cup of whey for every 50 pounds of flour. We do not use any butter or eggs.
Is Pretzel Boy’s a franchise?
No, we are a locally owned and operated small business. We are affiliated with STL Pretzel Boy’s in the St. Louis area but we are operated independently with different ownership.